Train Employees Anywhere—in About 15 Minutes

Getting restaurant employees together for training sounds simple until you actually try to do it. 

Someone is serving tables. Someone is prepping for dinner. Someone called out. The dishwasher is backed up. A delivery just arrived. And the manager who was going to conduct the training is suddenly handling three other problems. Because the reality is...

Restaurants never slow down.

That's why REST safety training wasn't designed around gathering everybody in a back room for a traditional training session. The REST Compliance Protection System™ includes 13 Restaurant Safety Training Videos employees can complete individually on a phone, tablet, or computer in about 15 minutes.

No office computer required. No hour-long class. No trying to get the entire team together at once.

Just practical safety training designed to fit the way restaurants actually operate.

Thirteen Topics Create a Year of Ongoing Safety Training

REST includes 13 core restaurant safety topics, with a new training cycle beginning every four weeks.

That structure works alongside the Restaurant Safety Calendar™ to give managers a simple year-round training plan.

Instead of trying to teach employees everything at once—or waiting until an accident reminds everyone that a particular topic needs attention—you focus on one safety subject at a time.

Employees complete the current training.

They demonstrate their understanding.

You document it.

Then approximately four weeks later, you move to the next topic.

Thirteen cycles take you through an entire year.

They're Short—But They're Not Just Someone Talking for 15 Minutes

Keeping a training video short doesn't automatically make it engaging.

Fifteen minutes can feel surprisingly long when you're watching one person stand in front of a camera reading safety rules.

That's why REST videos were created using a microlearning approach.

Every few minutes, something changes.

A different character appears. The visual presentation changes. The music changes. A live person may take over. The employee moves from one section of the lesson to another.

Those changes are intentional.

They help break a larger safety topic into smaller pieces that are easier to follow and remember.

Each Training Follows a Practical Learning Path

Although every safety topic is different, REST training follows a consistent structure designed to answer the questions employees actually need answered.

First, employees learn about the hazard itself. Then...

• What causes it?
• What are the hazards associated with it?
• How do these risks happen?

Then the training moves into prevention.

Employees learn practical steps they can use during their normal workday to reduce the chance of an accident happening in the first place.

But prevention isn't where the lesson ends.

Because sometimes, despite everyone's best efforts, something still goes wrong.

And If All Else Fails—Employees Learn What to Do Next

Knowing how to prevent an accident is important.

Knowing what to do immediately after one occurs can be just as important.

When first aid is relevant to the topic, the training includes guidance on what employees should do if an incident occurs. During the development of REST's first-aid content, a nurse reviewed the information for accuracy before it was incorporated into the training.

Other topics require a different approach.

For example, robbery prevention isn't primarily a first-aid lesson. In situations like that, employees may hear from a restaurant manager explaining what to do and how to respond appropriately.

The goal is to take employees all the way through the subject:

• Understand the hazard.
• Know how to prevent it.
• And know what to do if prevention isn't enough.

Safety Is Everyone's Responsibility

Every REST training also reinforces another important message:

Safety is everyone's responsibility.

Managers can create policies. They can provide training. They can put systems in place.

But safer restaurants are created when employees understand that their everyday choices matter, too.

That's why employees hear that message from a live person as part of the training—not simply as another bullet point on a screen.

Safety isn't something the manager does to the restaurant.

It's something the entire team participates in.

And Yes, Every Training Ends with Music

There's a reason most of us can remember songs we haven't heard in 20 years but can't remember what someone told us last Tuesday.

Music sticks.

Think about Twinkle, Twinkle, Little Star. You probably didn't sit down and intentionally memorize every word. You heard it repeatedly with a melody, and somehow it stayed with you.

REST uses that same principle.

Each training module ends with a short music video reinforcing the safety message employees have just learned and finishing with:

Become a Restaurant Safety Hero™

It's memorable on purpose.

Because safety training doesn't accomplish much if everyone forgets it five minutes later.

Watching the Video Isn't Enough

This may be one of the most important differences in the REST training system.

We don't consider training complete simply because an employee reached the end of a video.

After completing the lesson, the employee takes a 10-Question Quiz™ covering the key concepts.

And the quiz isn't designed to trick them.

Employees can take it as many times as necessary until they earn 100%.

The objective isn't to catch someone getting an answer wrong. It's to make sure employees understand the important information before the training is considered complete.

Once they earn 100%, they receive an Instant Certificate™ documenting their successful completion.

They can then send that certificate to their manager.

Training Becomes Documentation

That's where a 15-minute video becomes part of something much larger.

The employee completes the training.

The 10-Question Quiz™ reinforces understanding.

The Instant Certificate™ documents successful completion.

The manager records the training in the Safety Training Tracker™ and adds the certificate information to the Certificate Tracker™.

Now you're not relying on someone's memory six months later to determine whether training occurred.

You have an organized record.

And because REST training continues throughout the year, you're building documentation of an ongoing safety program, not simply showing that someone watched an orientation video on their first day.

Employees Can Train Without Taking Over the Manager's Office

There's another practical advantage to mobile training that matters enormously in restaurants.

Employees don't need your computer.

They don't need to sit in your office.

And you don't have to shut down part of the operation to conduct a class.

An employee can complete training on a phone, tablet, or computer at an appropriate time you designate.

That might mean coming in a little early for a scheduled training period. It might happen during an appropriate slower period. Every restaurant can determine what works best for its operation.

The technology doesn't dictate the schedule.

You do.

See the Training Before You Ask Your Employees to Take It

Managers should know what they're assigning to their employees.

That's why REST makes the restaurant employee safety training videos available for you to preview, so you can see the style, structure, pacing, characters and safety messaging your employees will experience.

And while individual resturant safety training topics are available separately at only $20 each, the real value of REST comes from using them as part of an ongoing system.

For $29 per month per location, all your employees receive access to all 13 safety training topics along with the quizzes, certificates, tracking tools and other resources designed to help managers keep the program moving throughout the year.

That's the difference between simply owning safety videos and having a system for actually using them.

Part of the Restaurant Manager's Safety Command Center™

The 13 Restaurant Safety Training Videos are one part of the Restaurant Manager's Safety Command Center™.

The Restaurant Safety Calendar™ tells you what to train on next.

The videos teach it.

The 10-Question Quizzes™ reinforce understanding.

The Instant Certificates™ document successful completion.

The Safety Training Tracker™ shows you who has completed the training.

The Certificate Tracker™ helps you keep certifications current.

And the Restaurant Safety Posters reinforce the current topic throughout the 28-day cycle.

Each piece makes the next one easier.

Make Training Fit the Restaurant—Not the Other Way Around

Restaurant managers don't need safety training that requires them to rearrange their entire operation.

They need training that fits into the operation they're already running.

About 15 minutes.

One employee at a time.

On a phone, tablet, or computer.

One safety topic every four weeks.

Then a short quiz, a certificate, and simple documentation.

That's how ongoing safety training becomes manageable.

Not by asking restaurant managers to find more time.

By designing a system that respects how little extra time they already have.